5/5 based on

Tenant Relocation for Housing Authorities

Better Call Moving is a pre-qualified relocation vendor serving Housing Authorities across Massachusetts. Our operations follow Chapter 30B procurement standards and all required DPU and insurance compliance. We specialize in seamless tenant transitions for modernization, RAFT, and emergency housing projects.

Tenant Relocation for Housing Authorities
TOP RATED MOVING SERVICES BY OUR CUSTOMERS
5/5
5/5
Our Services
At‑a‑Glance for Procurement
Same‑Day Quotes:
Same‑Day Quotes:

Fast, written, line‑itemed.

Always In‑Person Estimates:
Always In‑Person Estimates:

We walk every unit or scope in person to eliminate surprises.

Dedicated Agent Per Property:
Dedicated Agent Per Property:

One point of contact for scheduling, field coordination & close‑out.

Secure Document Portal:
Secure Document Portal:

W‑9, COI, DPU license, tariff/rate schedule—shared via gated download.

Statewide Coverage:
Statewide Coverage:

Massachusetts—urban high‑rises to garden communities.

Chapter 30B‑Friendly:
Chapter 30B‑Friendly:

Small purchases, written quotes, or formal solicitations.

What We Do for Housing Authorities
What We Do for Housing Authorities
  • Decanting & Modernization Support: Unit‑to‑unit moves, building‑to‑building, and temporary swing‑space logistics.
  • Emergency & Short‑Notice Moves: Fire/flood impacts, elevator outages, ADA transfers, safety‑related relocations.
  • Pack, Label & Inventory: Resident‑friendly labeling; photo inventory on request.
  • Storage Solutions: Overnight, short‑term, or multi‑week with barcode tracking.
  • Delivery & Set‑Up: Room‑by‑room placement, furniture assembly, TV mounting.
  • Debris/Junk Removal & Clear‑Outs: Unit turnover‑ready.
  • Special Handling: Appliances, safes, artwork, medical equipment.
Process Built for Public Housing
Process Built for Public Housing

1) Site Walk & Scope — Your dedicated agent meets on site, confirms unit counts, access, elevator status,
and any resident needs (language, mobility).
2) Same‑Day Quote — Line‑item proposal (labor, trucks, materials, storage if any).
3) Scheduling & Pre‑Move Checklist — Notices, elevator reservations, parking permits, and crew
assignments.
4) Move Execution — Foreman sign‑offs, bill of lading per unit, photo proofs on request.
5) Close‑Out Package — Time sheets, BOLs, photo summary, and invoice matched to the quote/PO.

VIDEO
Watch Our Video
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Helping a local business relocate today. Commercial moves? We’ve got it covered. 🚚📦
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Better Call Moving on the job — making this office move quick and easy. ✔️
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✅ Residential Move in Melrose, MA
Wrapped ✔️ Loaded ✔️ Delivered ✔️
We took care of everything — from packing to setup — so the family could relax and enjoy their new home. That’s the Better Call Moving way. 🚛📦💪

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💪 Unloading Gym Equipment – Woburn, MA
Forklift in action! Getting a brand-new fitness center ready to open with smooth and safe delivery.
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📦 Residential Move – Melrose, MA
Another smooth and efficient move with Better Call Moving!
Careful packing, safe delivery, and a happy client at the end.
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🏡 Residential Move in Woburn, MA
From packing to unloading — we made this move fast, smooth, and stress-free. 📦🚛
Another family happily settled into their new home!
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🚛 Helping seniors relocate with care 🤝
From packing to unpacking — we make moving stress-free for our older clients and their families.
Respect. Comfort. Peace of mind.
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📦 Office Move in Progress!
From conference tables to computers — we moved this entire office fast, clean, and with zero downtime. 💼💪
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REVIEWS
What Our Customers Say
Compliance & Documentation
Compliance & Documentation
  • MA DPU Household Goods Carrier License: 25HG39 (intrastate)
  • Insurance: General Liability, Auto, Workers’ Compensation, Cargo (certificates issued same day).
  • Background Checks: CORI/Backgrounds available on request.
  • Tariff / Rate Schedule: Provided via the secure portal or with each quote.
  • Language Access: English & Spanish crews and coordinators.

Prefer to keep pricing private? We use “Contact for Rates” so buyers can request a quote and receive the tariff excerpt or line‑item pricing securely.

Partners & Past Performance
Partners & Past Performance

We proudly serve Housing Authorities across Massachusetts, including:
– Boston Housing Authority (BHA)
– Tewksbury Housing Authority
– Andover Housing Authority

Selected Engagement Snapshots:

– Emergency ADA Transfer, Boston: Same‑day site walk; quote by 4 PM;
next‑day move of a first‑floor unit with doorway‑width constraints; full set‑up and debris removal.

– Modernization Decanting, Tewksbury: Phased 18‑unit building, elevator intermittency; barcode‑tracked
storage for 7 residents over two weeks; resequenced schedule to match GC milestones.

– Complex Family Move, Andover: Large 3‑bedroom with bunk disassembly/reassembly, appliance
handling, and TV mounting; resident Spanish translation provided for notices and day‑of coordination.

Case Study
Case Study

48‑Hour Elevator Outage – 7 Resident Relocations

Property: Mid‑rise public housing, Greater Boston

Trigger: Unplanned elevator shutdown; medically vulnerable residents on upper floors.

Action Plan: – Day 1 (AM): In‑person assessment by dedicated property agent; unit triage by need (mobility/medical).

  • Day 1 (PM): Same‑day quotes issued; COI & elevator waiver forms routed for e‑signature.
  • Day 2: Two crews, stair‑carry specialists, and a separate team for packing fragile/medical items; temporary storage for 3 residents.
  • Day 3: Returns & set‑ups for two resolved units; remaining units staged in swing space; Spanish‑language updates posted for residents.

Outcome: 7 residents relocated with <1 hour average disruption per unit; no damage claims; close‑out packet with photos delivered within 24 hours.

Secure Document Portal
Secure Document Portal

Our secure vendor portal allows Housing Authority partners to access all compliance documents instantly and safely.
Access requires a brief verification form (name, title, agency, email, phone).

Downloads Provided Automatically: – W‑9 (PDF)

  • Certificate of Insurance (COI) – project‑specific
  • DPU License (25HG39)
  • Tariff / Rate Schedule (PDF)
  • One‑Page Capabilities Statement (PDF)

All documents can also be issued directly by your assigned relocation agent upon request.

Designed for Housing Authorities and municipal partners under Chapter 30B procurement standards.

Better Call Moving — Public Housing & Municipal Relocation
Better Call Moving — Public Housing & Municipal Relocation

Certified DPU vendor providing compliant relocation solutions for Housing Authorities and municipalities across Massachusetts.

DPU: 25HG39
Core NAICS: 484210 (Used Household & Office Goods Moving); 493110 (General Warehousing)
Differentiators: Same‑day quotes; always in‑person estimates; dedicated agent per property; bilingual EN/
ES; secure, procurement‑ready documentation; rapid COIs.
Services: Decanting & modernization; emergency/ADA transfers; packing/inventory; storage; delivery &
set‑up; debris/junk removal; special handling.
Quality & Safety: Foreman‑led crews; signed BOLs per unit; photo proof; CORI on request; insured.
Service Area: Massachusetts (statewide).
Selected Partners: Boston HA; Tewksbury HA; Andover HA.
Contact: procurement@bettercallmoving.com

Fully compliant with Chapter 30B procurement requirements.

Common Questions About Our Services
Frequently Asked Questions

Yes—by request and scheduled in advance (overtime rates may
apply)

Quotes same day; crews generally within 24–48 hours for urgent needs.

Yes. We provide Spanish‑language notices and day‑of support.

Absolutely—our dedicated agent attends coordination calls and aligns with modernization schedules.

Documented pre‑/post‑condition, photo proof, and a responsive claims process through your agent.

FAQ Image
Ready to Move?
CONTACT US
Ready to Move?

22 6th Rd #1, Woburn, MA 01801

Toll-free: (617) 959-4853